FAQs

“Cheesy Questions”

How do I place an order?

Please email us if you have another date request then what is listed under our availability.

Simply navigate to our ORDER page and click on the order form button. You will then be redirected to our Wufoo order form.

– For basic orders (non-holiday orders), please use “standard order form.”
– For holiday or themed orders, please use the appropriately named form.

After an order inquiry is placed, we will reach out within 24-48 hours to discuss the order details.

What size boards/boxes do we offer?

We offer small (up to 4), medium (up to 7), large (up to 10), and XL boards (up to 15).

The small, medium, and large boards are built on disposable, eco-friendly palm leaf platters. The XL board is built on a wooden (reusable) board you keep.

We offer individual options as well: snack plates and sample bites.

What is the single snack plate?

The single serving plate features 1 cheese, 1 cured meat, crackers on the side, other accouterments, and honey straw/jam. This is a single portion.

What type of ingredients are included in a board/box?

Every order is unique and no two boards look the same.

However, we will always include a variety of soft/hard cheeses, cured meats, & other accoutrements such as nuts, artisan jams, dried fruits, fresh fruits. You can expect seasonal picks as well.

Do we offer vegetarian or pork-free options?

We can omit cured meats on any board and make just a cheeseboard. We do offer pork alternatives such as beef or turkey salami. Pork alternatives are subject to a small surcharge.

Does each order include crackers?

Each order comes with crackers (on the side). If you’re a cracker fan or interested in feeding a larger group, you can always add-on extra crackers to your order. Gluten free crackers can also be added for a small surcharge.

Are boards/boxes custom-made?

If you have specific requests, we will do our best to make accommodations, however, our boards are not 100% custom. Please include any requests in the notes section of the order form/inquiry.

Can we accommodate allergies/dietary restrictions?

We always do our best to accommodate food allergies and dietary requests, however, we do not operate in a 100% allergy free environment. Individuals with sensitivities should exercise judgment and let us know to not include specific ingredients within your board.

By submitting an order form, you acknowledge this and confirm that Charcuterie Chick is not responsible for any of the stated allergies or food related issues.

How long will my board/box/order last?

We suggest eating your board/box the day it is picked up or delivered for peak freshness. It is always freshest within 24 hours.

However, if you are ordering in advance, please let us know (in the order form) and we will package ingredients/the board appropriately. We have packaged plenty of boards in advance for trips or for the holiday season.

How far in advance do I need to place an order?

Ideally, 5-7 days. We will do our best to accommodate last minute order requests (submit a form or reach out via email/Instagram). We also recommend booking as soon as you know of your event/need. You can submit an order form or email us to inquire about future dates.
During the holiday season we book out weeks in advance.

Do we deliver?

Yes, within the metro Atlanta area (and a few surrounding suburbs). Orders are subject to a delivery fee depending on the zip code/address provided in the order form or order inquiry. Pickups are available and can be coordinated.

We do not deliver to the following areas (not a comprehensive list): Sugar Hill, Lawrenceville, Lithonia, Newnan, Dallas, Douglasville, & Gainesville.

Do we offer pickup?

Yes! We offer complimentary pickup at the following locations:
– Mt. Paran Country Store (Northside area)
– OK Cafe (West Paces Ferry)
– Total Wine Brookhaven (Peachtree Rd)
– Target at the Prado (Sandy Springs)
– Sprouts Grocery (Roswell Rd/North Buckhead)
– Whole Foods (Buckhead Market Place, 77 West Paces Ferry Rd)

How do I pay?

Charcuterie Chick LLC accepts Venmo Business (2% fee), Paypal (2.9% fee), Cashapp (2.75%), and major Credit Cards (3.5%). We will send a payment request to you.
Full payment is required at least 3-4 days prior. 48-hour notice is required to cancel orders (or subject to a one-time cancellation fee). For the credit card payments, please provide your email address to receive an invoice.

What other services do we provide?

Charcuterie Chick LLC also offers virtual private/corporate workshops (with a BYOB kit as an upgrade option), in-person workshops (per CDC guidelines), a digital e-book (with tips & tricks), food styling/brand services, and gift certificates. We also offer corporate workshops (both virtually and in-person).

Do we offer gift certificates? How can I purchase or redeem?

– Gift certificates are valid for 1 year from purchase and do NOT cover the delivery fee.
When purchasing (with delivery), please email or DM us for a total price quote.
– Unfortunately, our public in-person classes are not a redeemable item as pricing can vary and tickets are purchased through an external ticketing platform, Eventbrite.
– You can simply use our Square link to purchase (linked on our gift certificates page too ) and send an e-gift card of any amount.
– Valid on a future order or virtual workshop. Gift cards cannot be applied to an Eventbrite event or in combination with other promos/discounts/sales.
– To redeem and apply to an order, the recipient will need to reference the gift certificate in the “notes section” of our order form.
– To send a physical gift certificate in the mail, please email us at charcuteriechick1@gmail.com. 

Do we offer grazing tables?

Yes, we do! Pricing starts at $22.50/pp (appetizer portion) and can be upgraded for +$6.00/pp to a light meal portion. We create a flat lay spread for you and your guests. Available for 20+ people!

What is NOT included?
10% Service Fee/Setup/Processing Fee
Delivery or mileage fee (over 15 miles)
INDIVIDUAL eco-friendly utensils, plates, or napkins for guests (available add-on)
Clean up services (currently not offered)

Next steps?
Submit an inquiry here
Will follow up via email and provide a price quote
Discuss table size, group size, logistics, & availability
Client sends photos/description of table + dimensions
Confirm booking, pay deposit, & sign service agreement

Do we offer classes/workshops?

Yes, we do! We offer in-person and virtual workshops for groups of 6-100, depending on the offering.

Pricing starts at $25/pp for our virtual classes and $65/pp (for our private in-person classes).

What is NOT included?
Mileage fee (over 15 miles)
Clean up services (currently not offered)
Venue, chairs, and tables for participants (client is responsible)
Beverages (client is responsible)

Next steps?
Submit an inquiry here
Will follow up via email and provide a price quote
Client sends us photos/description of the space
Confirm booking & sign service agreement (if applicable)

Live out all your cheese & charcuterie dreams.