FAQs

“Cheesy Questions”

How do I place an order?

Simply navigate to our ORDER page and click on the order form button. You will then be redirected to our Wufoo order form with the latest availability.

Please note that we have separate order forms for weekdays and weekends and special holidays.

After an order inquiry is placed, we will reach out within 24-48 hours to discuss the order details. We reserve the right to charge a rush fee for any last minute orders (particularly those requested within 24 hours of the order date).

What size boards/boxes do we offer?

We offer small (feeds up to 4), medium (feeds up to 7), large (feeds up to 10), and xl boards (feeds up to 15).

The small, medium, and large boards are built on disposable, eco-friendly palm leaf platters. The XL boards are built on a wooden (reusable) platter.

*Please note that these are appetizer portions and we recommend sizing up if this will be the main source of food*

We offer individual options as well: single serving boxes, charcuterie cups, and skewers.

What are the differences between your single serving options?

1) The 14oz charcuterie cup are $16 each and a handheld individual option that features cheese, cured meats, cracker pack, other accouterments, and honey straw/jam. This is a SNACK portion that feeds 1.

2) The single serving box is $25 each and features 1 cheese, 1 cured meat, crackers on the side, other accouterments, and honey straw/jam. This is a MEAL portion that feeds 1. Each box is 6x6x2 inches.

3) Our skewers are sold in sets of 30 and are all the same (excluding a preference for vegetarian). Each sample bite is filled with 1 cheese, 1 cured meat, and other seasonal ingredient. This is a TASTE/BITE portion. Each skewer about 3.5 inches.

What is included in a board/box?

All or our products are uniquely curated and no two are guaranteed to be identical. INGREDIENTS MAY BE SEASONAL SO THEY ARE SUBJECT TO AVAILABILITY AND SUBSTITUTIONS. 

However, we will always include a variety of soft/hard cheeses, cured meats, & other accoutrements such as nuts, artisan jams, dried fruits, fresh fruits. You can expect seasonal picks as well.

Each board/box also includes serving utensils and crackers on the side.

Do we offer vegetarian or pork-free options?

Yes! We can omit cured meats on any board and make a cheeseboard only. We would add additional quantities of cheese.

We do offer pork alternatives such as beef or turkey salami. Pork alternatives are subject to a surcharge and are dependent on the board size.

Does each order include crackers?

Yes! Each order comes with crackers (on the side). If you’re a cracker fan or interested in feeding a larger group, you can always add-on extra crackers to your order. Gluten free crackers are available upon request.

Are boards/boxes custom-made?

If you have specific requests, we will do our best to make accommodations, however, our boards are not 100% custom.
Please include any requests in the notes section of the order form/inquiry. We can make substitutions but they may incur an additional fee and is based on availability.

Can we accommodate allergies/dietary restrictions?

We always do our best to accommodate food allergies and dietary requests, however, we do not operate in a 100% allergy free environment. Although we can omit ingredients, there may be a risk of cross contamination and if you have severe allergies, please exercise judgement.

Individuals with sensitivities must let us know when placing an order and please be as specific as possible.

By submitting an order form, you acknowledge this and confirm that Charcuterie Chick is not responsible for any of the stated allergies or food related issues.

How long will my board/box/order last?

We suggest eating your board/box the day it is picked up or delivered for peak freshness. It is always freshest within 24 hours.

However, if you are ordering in advance, please let us know (in the order form) and we will package ingredients/the board appropriately. We have packaged plenty of boards in advance for trips or for the holiday season.

How far in advance do I need to place an order?

Ideally, 5-7 days. We will do our best to accommodate last minute order requests (submit a form, email us, or call us) and may apply a small rush fee.

We also recommend booking as soon as you know of your event/need. You can inquire about future dates by emailing us.

During the holiday season, we book out weeks in advance.

Do we deliver?

Yes, on weekends within the metro Atlanta area (and a few surrounding suburbs). Orders are subject to a delivery fee depending on the zip code/address provided in the order form or order inquiry.

Charcuterie is perishable so someone will need to be available/home to accept the order and refrigerate until serving.

We do not deliver to the following areas (not a comprehensive list): Sugar Hill, Lawrenceville, Lithonia, Newnan, Fayetteville, Buford, Dallas, Douglasville, & Gainesville.

Do we offer pickup?

Yes, we do!

On weekdays, we offer pickup at:
– Urban Tree Cidery (West Midtown)
On weekends, we offer pickup at the following locations:
– OK Cafe (West Paces Ferry)
– Total Wine Brookhaven (Peachtree Rd)
– Target at the Prado (Sandy Springs)
– Urban Tree Cidery (West Midtown)

Orders must be picked up at the agreed upon pickup or we cannot guarantee that someone will be available to provide your order.

How do I pay?

Charcuterie Chick LLC accepts Venmo Business (2% fee), Paypal (2.9% fee), Cashapp (2.75%), and major Credit Cards (3.5%). We will send a payment request to you.
Full payment is required at least 3-4 days prior and you order is not confirmed until payment is received in advance.

72-hours notice is required to cancel orders and receive a refund. For last minute cancellations, we will not provide a refund.

What other services do we provide?

Charcuterie Chick LLC also offers virtual private/corporate workshops (with a nationwide ingredients kit available), in-person workshops, food styling/brand services, and gift certificates.

We also offer corporate workshops (both virtually and in-person with unique kits). Our private workshops are a big hit for local and national groups!

Do you ship?

At this time, any pre-made boards by Charcuterie Chick are created locally, so we do not ship.

However, we recently launched an exclusive Nationwide Kit collection with Gourmet Dash that allows you to receive all the ingredients to create your own charcuterie board. All the kits include premium cheeses, meats and accoutrements that are sweet, savory, and salty. To learn more, view our collection here.

Can you do corporate events?

Yes, we do! We offer boards, boxes, grazing tables, and workshops experiences.

We’ve been booked by dozens of corporate groups including Bain & Company, Boston Consulting Group (BCG), Accenture, SPANX, CNN, The Atlanta Falcons, Zillow, Edelman, and Image Skincare.

Please submit an inquiry form here to inquire about our various offerings or email us at charcuteriechick1@gmail.com.

Do we offer grazing tables?

Yes, we do! Pricing starts at $22.50/person for an appetizer portion and $28.50/person for a a light meal portion. We create a flat lay spread for you and your guests. Available for 20+ people!

What is NOT included?
10% Service Fee
Mileage/travel fee (dependent on address provided)
INDIVIDUAL eco-friendly utensils, plates, or napkins for guests (available add-on)
Clean up services & tablecloths (currently not offered)

Next steps?
Submit an inquiry here
We will follow up via email and provide a quote
Discuss table size, logistics, & availability
Client sends photos/description of table
Confirm booking, pay deposit, & sign service agreement

Do we offer classes/workshops?

Yes, we do! We offer in-person and virtual workshops for local and national groups. Here are the current offerings.

Pricing starts at $25/person for our virtual classes and $65/person for our private in-person classes, and $65-$90 for our nationwide kit (depending on the selection)

What is NOT included?
Mileage/travel fee (over 15 miles)
Clean up services (currently not offered)
Venue, chairs, and tables for participants (client is responsible for these items)

Next steps?
Submit an inquiry here
We will follow up via email and provide a quote
Client sends us photos/description of the space
Confirm booking & sign service agreement (if applicable)

Live out all your cheese & charcuterie dreams.