Please view the FAQs tab if you have questions prior to ordering.

Order Submission

  • Email for urgent needs
  • Check order forms for latest availability
  • Filling out the form does not guarantee an order. We will reach out to confirm.
  • Subject to delivery fee depending on zip code
  • If it is a gift order, the recipient must be home or readily available. We are not responsible for any food related issues after delivery.


Standard Order Payment Policy

  • Payment information is required at booking.
  • All orders require full payment prior to pickup/delivery and upon receiving the payment request.
  • Orders are only confirmed upon receipt of payment.
  • 48-hour notice is required to cancel orders or the order is ineligible for a refund.
  • Orders which have not been paid at least 24 hours prior to pickup or delivery are subject to cancellation.
  • Private classes/workshops require cancellation 48-72 hours in advance.
  • For an individual virtual ticket, you will receive a refund if given 48-hour notice.
  • Visa, MasterCard, American Express, Discover are accepted.

Large Order/Grazing Table Payment Policy

Large Order payment policy

  • 50% deposit required to confirm the order + 50% required 2 weeks prior to the event

Large order cancellation policy

  • If services are cancelled/terminated within five (5) days of the event, Charcuterie Chick shall be entitled to retain the full fifty percent (50%) deposit paid and seek any additional losses including but not limited to contracted labor, special orders, etc.

Order Reminders

  • Ordering as a gift? Please ensure your friend is home or available during the delivery time frame to receive the order. Please provide the recipient’s name and phone number in the order form (just in case we need to contact them directly).
  • Not sure if you’ll be home? Let us know ahead of time and/or leave a cooler outside for us. We recommend placing it in the shade if possible. Orders should not be left outside for longer than 10-15 minutes. Delivery notifications/texts will be sent & refunds will not be offered if an order sits out longer than recommended.
  • Picking up a board from us? We recommend making your pickup your last stop or bringing ice packs with you. The board should be consumed immediately or placed in the fridge once you get home/reach your final destination. We are not responsible for any food-related issues upon delivery/pickup.
  • Scheduling a pickup? In an effort to meet demand, we schedule tight pickup and delivery slots. Being prompt is greatly appreciated and if you are running late, please call/text us.
  • Going on a trip and taking your board? Let us know and we can chat about a few options.
  • Have specific delivery instructions? Leave a note in the order form.

Our boards may contain or have come in contact with common food allergens including (but not limited too): peanuts, tree nuts, soy, eggs, wheat, fish, shellfish, or dairy products. All food is stored and prepared in a common kitchen with the risk of exposure to allergens.
Clients with sensitivities should exercise judgment and let us know to not include specific ingredients within your board. By submitting an order form and agreeing to an order, you acknowledge this and confirm that Charcuterie Chick is not responsible for any of the stated allergies, food-related, or COVID-related issues.

VIP Program/Rewards Program

After 4 orders, you will receive a complimentary small board (or equivalent value on your next board of any size).